Frequently Asked Questions
Everything you need to know about your favorite lanolin-rich essentials.
What makes Lanolips products different from other lip balms?
Our secret ingredient is Ultra-Pure Grade Lanolin, which mimics human skin lipids more closely than any other ingredient. It holds 200% of its weight in moisture to heal and hydrate deeply, rather than just sitting on the surface.
Is your lanolin ethically sourced and cruelty-free?
Yes. Our lanolin is a byproduct of wool grooming, meaning sheep are shorn for their comfort in the summer and the lanolin is extracted from the wool after. No animals are harmed, and we are proudly Leaping Bunny certified.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
Are Lanolips products safe to use during pregnancy?
Lanolin is a natural, non-toxic substance often used by breastfeeding mothers. However, we always recommend consulting with your doctor or dermatologist regarding your specific routine during pregnancy.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund, excluding shipping costs.
Do your products contain parabens or sulfates?
No. All Lanolips products are free from parabens, phthalates, sulfates, synthetic fragrances, and mineral oil. We focus on clean, effective, and natural-leaning formulations.